Politique de remboursement

We want you to be completely satisfied with your purchase. If you are not, please review our return and refund policy below.

Return Period

You have 30 days from the date you receive your order to request a return or a refund.

 Return Conditions

To be eligible for a return:

  • The item must be unused

  • In its original packaging

  • In perfect condition

  • Proof of purchase (order number) is required

Any item that does not meet these conditions may be refused

 Non-Returnable Items

  • Items on sale or clearance

  • Gift cards

Return Shipping Costs

  • Return shipping costs are the responsibility of the customer

  • If the item is defective, damaged, or incorrect, we will cover the return shipping costs

 Refunds

Once your return is received and inspected:

  • Refunds will be processed within 5–10 business days

  • Refunds will be issued to the original payment method

Processing times may vary depending on your bank or payment provider.

 Lost or Delayed Orders

If your order does not arrive within the estimated delivery time:

  • Please contact us

  • We will investigate with the carrier before issuing any refund or replacement